The 4 Biggest Emerging CX Trends and Predictions You Need to Know for 2022
Customer experience is more important than ever before. According to a 2018 study from PwC, customers are willing to pay up to 16% more for great service and that number is continuously increasing. With businesses fiercely competing for customers, it's crucial that you offer a
6 Big Benefits of a Mobile CRM To Boost Sales and Productivity
When Siebel created the CRM mobile market in the late 1990s with "Siebel Sales Handheld," other manufacturers quickly followed suit. The impact it made on business was instantly recognizable. It meant you were no longer tied to desks and could run your business on the